Pilotbird is now SOC 2 Type 2 compliant
POLICY

COOKIE NOTICE

Please read the policy below.

 

Overview of Cookie Notice

To make this website work properly, we sometimes place small data files called cookies on your device. Most big websites do this too. This notice describes what information cookies on our website gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however this may downgrade or limit certain elements of the website’s functionality.

What are cookies?

A cookie is a small text file that a website saves on your device such as desktop, mobile or tablet when you visit the website. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) for a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

When you browse and accept this cookie notice, pieces of code will be stored on your device(s).

Cookies can be or contain personal data.

How do we use cookies?

The collection of cookies allows us to better understand your interaction with our website and helps us to improve the service we provide to you. Cookies can also aid in better User Experience.

The Cookies We Set

Necessary Cookies: these cookies help make our website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preference Cookies: these cookies enable our website to remember information that changes the way the website behaves or looks, like the region that you are in.

Statistic Cookies: these cookies help us, as website owners, to understand how visitors interact with our website by collecting and reporting information anonymously. For example, visitors’ IP addresses are collected by Google Analytics who then provide general statistical reporting to us, to allows us to better understand the geographical breakdown of our customers and how they are interacting with our website.

Marketing Cookies: these cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Some other examples of the ways in which we use cookies are:

● If you create an account with us, we use cookies throughout the sign-up process and general administration. These cookies will usually be deleted when you log out however in some cases, they may remain afterwards to remember your website preferences when logged out.

● We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

● We offer payment facilities via our control panel for subscribed customers and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

● When you submit data through our contact form, cookies may be set to remember your user details for future correspondence.

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

Third Party Cookies

In some cases, we also use cookies provided by trusted third parties, who place cookies on your device when visiting our website.

For example, we use Google Analytics, which is one of the most common and trusted analytics solutions on the internet for helping us to understand how you use our website and ways that we can improve your experience. These cookies may track things such as how long you spend on the website and the pages that you visit using a persistent ID for a single user across multiple devices, so we can continue to produce engaging content.

We have tried to be as clear as possible within this cookie policy. Each third party provider we use to provide our services to you has their own privacy and cookie notices, which will tell you how they use cookies.

As our own cookies and third-party cookies are subject to change, we will do our best to update this notice and our complete and current list of cookies as required.

How to control cookies

You can manage cookies as you wish – please visit the Privacy Center and click Manage Cookies. However, please note that disabling cookies can result in also disabling certain functionality and features of this website.

You may also manage cookies on your specific browser, we suggest you visit some or all of the following websites to find out how to do this:

Google Chrome: https://support.google.com/chrome/answer/95647

Safari: https://support.apple.com/en-ie/guide/safari/sfri11471/mac

Internet Explorer: https://support.microsoft.com/en-ie/help/17442/windows-internet-explorer-delete-manage-cookies

More Information

Hopefully, this has clarified things for you. However, if you are still looking for more information, then you can contact Pilotbird, the data controller, at:

Email: privacy@pilotbird.com

This notice was most recently updated: 19th April 2023