Pilotbird partners with Cytora on claim evaluation

New York, NY, 12/17/25: Pilotbird, a provider of lifestyle analytics, has partnered with Cytora, the leading digital risk processing platform, to reduce claim leakage and improve payout accuracy.

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The collaboration will allow commercial and P&C insurers utilizing Cytora's digital risk processing platform to seamlessly integrate Pilotbird's actionable insights into their claims workflows. Pilotbird's technology analyzes open-source to improve claims payout accuracy and to evaluate claims with publicly available data. This integration directly augments the claims submission intake digitized by Cytora (covering FNOL and post-FNOL intake), enabling insurers to immediately leverage crucial context when evaluating claims.

By combining Cytora’s claims digitization capabilities with Pilotbird’s intelligence, customers can payout claims faster and more accurately while identifying ineligible cases for further review. Furthermore, this allows insurers to allocate adjuster time only on the most impactful claims, improving the overall efficiency of resource deployment. The real-time delivery of actionable insights derived from social data points supports informed decision-making in managing claims.

Evgeny Aleksandrov, CEO at Pilotbird, said: "Our partnership with Cytora is vital for embedding sophisticated claims intelligence directly into the digital claims lifecycle. Pilotbird’s open-source intelligence platform delivers up to 56 times ROI by improving payout accuracy, cycle time and loss control. Pilotbird’s integration with Cytora’s AI-powered workflow provides commercial insurers rapid claims intake, evidence-based triage, and improved adjusters productivity for Workers’ Compensation and Auto Claims "

Juan de Castro, COO at Cytora, said: "Integrating predictive fraud data is crucial for automating complex workflows, particularly in the claims space. Our partnership with Pilotbird embeds cutting-edge lifestyle analytics directly into our claims digitization workflow, allowing carriers to dramatically improve their detection of ineligible claims, reduce false positives, and ensure adjuster resources are focused only on the most impactful cases. This immediate access to open-source evidence is key to driving efficiency and delivering improved loss ratios across products like Workers' Compensation and Auto Claim."

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About Pilotbird

Pilotbird empowers P&C insurance teams to reduce claim leakage and improve payout accuracy with lifestyle analytics. The platform combines multiple open-source data points to identify evidence-based inconsistencies and generate actionable insights. Pilotbird’s clients improve combined ration through accurate claims triage, proactive identification of misrepresentation and faster payout on Workers' Compensation, Auto, Liability and Disability claims.

About Cytora

Cytora is an AI-powered platform that enables commercial insurers to process risks with greater efficiency and accuracy. Cytora digitises every incoming risk, augments it with external data sources, evaluates it against multiple rules, including appetite and priority rules, and routes it to downstream systems for automated or manual underwriting.